Helping residents feel safe, secure and at home erenoticerable buzzinthe air at Grace Joel retirement village in St Heliers. village Manager Murray Parkes and his experienced team are eeebrating a suecessfil spot surveillance audit with o and loes of positive feedlack. The spot audit ually falls around the hallway mark of the four year oertification being granted, with that time period considered to e the gold standard in the sector The andisons really enjoyed their visit. says Murray, who's jast marked his first anniversary at the helm of the boutiqu Ryman Healthcare village They sidevenything was so well organised, our processes were sold and they had a huge t of condence that everything was running as it should. It mas a good way to finish a Priday These results dont just happen, says Mray. There is a lot of hard work going on time to acve them. all the We have a very cobesive management teans and we all conglement each other very well think a lot of it is about making both our residents and beir families feel safie and secure. and Eloise Viscarra Meet the team at Grace Joel, left to right, Leah Hand, Simran Kaur Sra, Roma Tarranza, Murray Parkes, Susan Bekker, and that underpins everything we do here "We work hard to develop a only look at the loyal and long Tarranza, Hospital Coordinator, does Serviced Apartmeees Manager Lrah Hand ho has great rapport and relationship serving unit oordinators, all who has 0rked at the village for Coordinator Simran Kaur Bra worked for Ryman since 2010. with our residents and their overseen Clinical Manager five years sas: We alwans want who has celebrated seven years. our last resent and amilies and we nevee orge Susan Bekker, a very experienend to make sre this part of their so elose to the residents, relatives careress our that this is their bone. It's not nurse who is now marking four lives isgood quality and whatever they are like family to me. It makes this place just like highest wtalst the relatives chose lot of the l thst koeps activites. This is great and shows my home, irs their home, so years at the villaige bersel. everything we do has goto driven by their needs You et to reall know first, she says your residents over thearsResthome Coondinator nd second home! For proof that the emphasisso e become part of felow registered nurse Eloise everything in the Grace Joel that they'e happo which is what on good relationships is echoed your famih, says Susan. Viscarra, now in her sixthmachine running sootly it's all about. throoghout the team you need Regisered muse Roma year at Grace Joeles as is proxided by Assistant to the Ryman Respite Care Ryman Healthcare villages provide the perfect setting for respite care through their welcoming and supportive village communities. For more information phone 0800 000 290 RYMAN