Northpower Latest news & updates from around our Network Service Lines The powerline that runs from the street to your house is called a service line. Service lines can be either overhead or underground. It's a good idea to regularly check your service lines and poles. If you are concerned please contact us on 0800 667 847 or your electrician to assess the need for repairs before the situation becomes dangerous. Property Boundary Trees in your service line: We keep trees clear from our network power lines, but property owners are responsible for their own service lines. Give us a call and we can help arrange a free disconnection to stay safe while you're maintaining your trees. Other things to look out for: 00 If your service line has leaning poles, low hanging lines, crooked cross arms or shows signs of damage, phone us on 0800 667 847. Here's what to look for: Northpower Network Land Owners Responsibility Who is responsible for the service line? Property owners are responsible for the powerlines, poles and underground cables that supply electricity from our network to their property. In most cases the service line starts at the property boundary. Frayed or sagging lines Look for signs of rotten wood on Keep trees away from break easily, especially crossarms, check whether your in high winds. powerlines they can cause anything from flickering to a total outage. is the line old. Check the point where the service line enters your house - poles are rotting at the base. repaired or frayed? Unsafe service lines You are responsible for the safety and maintenance of your service line. We regularly carry out safety inspections on our network and if we find any unsafe service lines, we'll contact you and let you know what work is needed to make them safe. Find out about Unplanned Outages If you are experiencing a power cut go to northpower.com (on your mobile device) to check the latest information and Are you connected? ASK FOR FIBRE updates on outages. If your outage is not showing on the website, please call 0800 10 40 40. O Northpower FIBRE For large outages we also post the information and updates on our Northpower facebook page. Request Choose Install Optimise General enquiries: 0800 66 78 47 northpower.com Find us on For power and hot water faults: 0800 10 40 40 Northpower Latest news & updates from around our Network Service Lines The powerline that runs from the street to your house is called a service line. Service lines can be either overhead or underground. It's a good idea to regularly check your service lines and poles. If you are concerned please contact us on 0800 667 847 or your electrician to assess the need for repairs before the situation becomes dangerous. Property Boundary Trees in your service line: We keep trees clear from our network power lines, but property owners are responsible for their own service lines. Give us a call and we can help arrange a free disconnection to stay safe while you're maintaining your trees. Other things to look out for: 00 If your service line has leaning poles, low hanging lines, crooked cross arms or shows signs of damage, phone us on 0800 667 847. Here's what to look for: Northpower Network Land Owners Responsibility Who is responsible for the service line? Property owners are responsible for the powerlines, poles and underground cables that supply electricity from our network to their property. In most cases the service line starts at the property boundary. Frayed or sagging lines Look for signs of rotten wood on Keep trees away from break easily, especially crossarms, check whether your in high winds. powerlines they can cause anything from flickering to a total outage. is the line old. Check the point where the service line enters your house - poles are rotting at the base. repaired or frayed? Unsafe service lines You are responsible for the safety and maintenance of your service line. We regularly carry out safety inspections on our network and if we find any unsafe service lines, we'll contact you and let you know what work is needed to make them safe. Find out about Unplanned Outages If you are experiencing a power cut go to northpower.com (on your mobile device) to check the latest information and Are you connected? ASK FOR FIBRE updates on outages. If your outage is not showing on the website, please call 0800 10 40 40. O Northpower FIBRE For large outages we also post the information and updates on our Northpower facebook page. Request Choose Install Optimise General enquiries: 0800 66 78 47 northpower.com Find us on For power and hot water faults: 0800 10 40 40