Northpower Service Lines The powerline that runs from the street to your house is called a service line. Service lines can be either overhead or underground. Property Boundary lipoona 000 Northpower Network Land Owners Responsibility Who is responsible for the service line? Property owners are responsible for the powerlines, poles and underground cables that supply electricity from our network to their property. In most cases the service line starts at the property boundary. Unsafe service lines We regularly carry out safety inspections on our network and if we find any unsafe service lines, we'll contact you and let you know what work is needed to make them safe. Request Choose Install Optimise General enquiries: 0800 66 78 47 Latest news & updates from around our Network northpower.com It's a good idea to regularly check your service lines and poles. If you are concerned please contact us on 0800 667 847 or your electrician to assess the need for repairs before the situation becomes dangerous. Trees in your service line: We keep trees clear from our network power lines, but property owners are responsible for their own service lines. Give us a call and we can help arrange a free disconnection to stay safe while you're maintaining your trees. Other things to look out for: If your service line has leaning poles, low hanging lines, crooked cross arms or shows signs of damage, phone us on 0800 667 847. Here's what to look for: Are you connected? ASK FOR FIBRE updates on outages. Northpower FIBRE Check the point where the service line enters your house- is the line old. repaired or frayed? You are responsible for the safety and maintenance of your service line. Frayed or sagging lines break easily, especially in high winds. Look for signs of rotten wood on crossarms, check whether your poles are rotting at the base. Find out about Unplanned Outages If you are experiencing a power cut go to northpower.com (on your mobile device) to check the latest information and Keep trees away from powerlines- they can cause anything from flickering to a total outage. If your outage is not showing on the website, please call 0800 10 40 40. Find us on For large outages we also post the information and updates on our Northpower facebook page. For power and hot water faults: 0800 10 40 40 Northpower Service Lines The powerline that runs from the street to your house is called a service line . Service lines can be either overhead or underground . Property Boundary lipoona 000 Northpower Network Land Owners Responsibility Who is responsible for the service line ? Property owners are responsible for the powerlines , poles and underground cables that supply electricity from our network to their property . In most cases the service line starts at the property boundary . Unsafe service lines We regularly carry out safety inspections on our network and if we find any unsafe service lines , we'll contact you and let you know what work is needed to make them safe . Request Choose Install Optimise General enquiries : 0800 66 78 47 Latest news & updates from around our Network northpower.com It's a good idea to regularly check your service lines and poles . If you are concerned please contact us on 0800 667 847 or your electrician to assess the need for repairs before the situation becomes dangerous . Trees in your service line : We keep trees clear from our network power lines , but property owners are responsible for their own service lines . Give us a call and we can help arrange a free disconnection to stay safe while you're maintaining your trees . Other things to look out for : If your service line has leaning poles , low hanging lines , crooked cross arms or shows signs of damage , phone us on 0800 667 847 . Here's what to look for : Are you connected ? ASK FOR FIBRE updates on outages . Northpower FIBRE Check the point where the service line enters your house is the line old . repaired or frayed ? You are responsible for the safety and maintenance of your service line . Frayed or sagging lines break easily , especially in high winds . Look for signs of rotten wood on crossarms , check whether your poles are rotting at the base . Find out about Unplanned Outages If you are experiencing a power cut go to northpower.com ( on your mobile device ) to check the latest information and Keep trees away from powerlines- they can cause anything from flickering to a total outage . If your outage is not showing on the website , please call 0800 10 40 40 . Find us on For large outages we also post the information and updates on our Northpower facebook page . For power and hot water faults : 0800 10 40 40