Northpower Things to check before reporting a FAULT - Have the fuses or circuit breakers on your switchboard tripped? - Check the Northpower website for any current outages. Does your neighbour have power? If they don't then there may be a network fault. If they do, the fault may be in your internal wiring Who pays or service line. To report a fault, call Northpower on 0800 10 40 40. They will also be able to inform you if there is a fault in your area. Some outages will last longer than others Outages may last longer if it is dark or the weather is causing danger, access to the fault is limited, a storm has caused damage in multiple areas, the damage is severe, or if fault responders are busy. Safety first! Our priority is safety and we will be working as hard as we can to get the power back on as soon as possible. General enquiries: 0800 66 78 47 Latest news & updates from around our Network Remember to treat all power lines as live at all times and stay clear! Keep your fridge and freezer closed to help them stay cold. Turn off sensitive electronic equipment and unplug from the power sockets. If you or a family member, friend or neighbour is medically dependent on power, arrange to get to a hospital or other place that is safe. Find out about Power Outages If you are experiencing a power cut go to northpower.com (on your mobile device) to check the latest information and updates on outages. If your outage is not showing on the website, please call 0800 10 40 40. northpower.com You will be liable for the repair costs if; The fault is on your service line. You caused the damage to the Northpower network. Check you have gas for your BBQ. What to do in an outage. If you have an automatic garage door opener please park your car prior to the outage. Been advised of an upcoming planned outage? Find us on Charge all devices before the estimated start time of the outage. Be aware that your internet is likely to also be disconnected without power. If your water supply requires a pump, fill the bath with water and fill drinking water bottles and flasks for hot drinks. If you have a planned outage notification, you can check if this is still going ahead by clicking on the Planned Outages tab here. For large outages we also post the information and updates on our Northpower facebook page. facebook N Northpower Electricity faults and toges When he 0000104040 wuty For power and hot water faults: 0800 10 40 40 Northpower Things to check before reporting a FAULT - Have the fuses or circuit breakers on your switchboard tripped ? - Check the Northpower website for any current outages . Does your neighbour have power ? If they don't then there may be a network fault . If they do , the fault may be in your internal wiring Who pays or service line . To report a fault , call Northpower on 0800 10 40 40 . They will also be able to inform you if there is a fault in your area . Some outages will last longer than others Outages may last longer if it is dark or the weather is causing danger , access to the fault is limited , a storm has caused damage in multiple areas , the damage is severe , or if fault responders are busy . Safety first ! Our priority is safety and we will be working as hard as we can to get the power back on as soon as possible . General enquiries : 0800 66 78 47 Latest news & updates from around our Network Remember to treat all power lines as live at all times and stay clear ! Keep your fridge and freezer closed to help them stay cold . Turn off sensitive electronic equipment and unplug from the power sockets . If you or a family member , friend or neighbour is medically dependent on power , arrange to get to a hospital or other place that is safe . Find out about Power Outages If you are experiencing a power cut go to northpower.com ( on your mobile device ) to check the latest information and updates on outages . If your outage is not showing on the website , please call 0800 10 40 40 . northpower.com You will be liable for the repair costs if ; The fault is on your service line . You caused the damage to the Northpower network . Check you have gas for your BBQ . What to do in an outage . If you have an automatic garage door opener please park your car prior to the outage . Been advised of an upcoming planned outage ? Find us on Charge all devices before the estimated start time of the outage . Be aware that your internet is likely to also be disconnected without power . If your water supply requires a pump , fill the bath with water and fill drinking water bottles and flasks for hot drinks . If you have a planned outage notification , you can check if this is still going ahead by clicking on the Planned Outages tab here . For large outages we also post the information and updates on our Northpower facebook page . facebook N Northpower Electricity faults and toges When he 0000104040 wuty For power and hot water faults : 0800 10 40 40